Heidi, Jacqueline, Mark and I just returned from a great 3-day visit to Red Bank, New Jersey, where we ran a Compusense five training and Users’ Group as well as a Compusense at-hand Users’ Group.
We’ve been running Users’ Groups in many locations for quite some time now. At the end of January, Heidi, Mark and I were in the UK for Users’ Groups for both Compusense five and Compusense at-hand, and had a fantastic turnout. In New Jersey, not only did our Compusense five days generate a lot of interest, but we had great attendance at the Compusense at-hand day. In fact, the attendance was so great that we had to move to a larger room!
For us, one of the great benefits of having Users’ Groups is the chance to connect in person with clients that we speak with by phone and email. Many of our clients get very well acquainted with our Support Specialists, and it’s really great to know how appreciated our Support Team is. Compusense strives to provide a superior level of Support, and we consistently hear how valuable that is to our clients.
In New Jersey, we were able to show off some new features for Compusense five as well as Compusense at-hand. We demonstrated the use of Penalty Analysis in both Compusense five and Compusense at-hand. This analysis allows the combining of liking and just-about-right scales in order to get a better sense of the impact of an attribute’s strength on a product’s liking.
For the Compusense at-hand day, Heidi showed the use of Feedback Calibration (Compusense FCM™) to train descriptive panelists faster and more effectively. As our attendees were our panelists, chocolate was a well-appreciated product for that demonstration!
Heidi also demonstrated the use of Temporal Order of Sensations (TOS) in Compusense at-hand. We’ve introduced two new temporal methods - Temporal Dominance of Sensations (TDS) and Temporal Order of Sensations - to the software in the last release. These two new methods round out the temporal question types in Compusenseat-hand, as we have both Single and Dual Attribute Time Intensity (SATI and DATI) question types available for a while now.
At the end of our Compusense at-hand Users’ Group day, I took some time to talk about what’s to come in future releases. One of the features that’s been generating interest lately is a question type that we call the XY Question. This question type is our approach to Projective Mapping - a panelist is presented with a two-dimensional space where they can organize samples according to their perceived similarities and differences. Our implementation of the XY question will allow panelists to tag their samples. This means that a panelist could associate a series of samples with a common attribute or descriptor.
Michael Nestrud has posted this video on YouTube to help explain the concept of Projective Mapping as it works for panelists.
We’ll be demonstrating this new question type at the IFT FoodExpo in Las Vegas in June. To see this new feature in action while you’re at the conference, drop by our booth, or email us to schedule a time to see the many new features in Compusense at-hand.
We’ve had some great feedback from our visit to New Jersey and we’re busy planning our next Users’ Group in the US. If you’re interested in attending an upcoming Users’ Group, please let us know by emailing support@compusense.com.
















Compusense is proud to have sponsored John Plater and