Acceptable Use Policy for Compusense

1.0 Purpose

The purpose of this policy is to outline the acceptable use of Compusense Software (“Compusense”), its network and IT resources as well as other supporting assets. These rules are in place to protect Compusense and Compusense Inc, as inappropriate use exposes Compusense Inc. to risks including virus attacks, compromise of systems and services, and legal issues.

2.0 Scope

This policy applies to Compusense Inc. personnel and subscribed customers (“subscriber”), including all personnel affiliated with the subscriber, its third parties and any other party using Compusense (collectively referred to as “individuals” and “users”).

3.0 Policy

3.1 General Use and Ownership

Users of Compusense are expected to abide by the following guidelines that are built around the underlying principles of acceptable use of Compusense and associated services:

  • Comply with all local and applicable international laws.
  • Comply with the subscriber’s contractual security obligations and requirements.
  • Comply with all information security policies, regulations, procedures, and rules.
  • Respect and protect the intellectual property rights of Compusense Inc., its customers and other users within Compusense.
  • Refrain from sharing passwords or accounts with anyone, including trusted friends or family members. Users of Compusense will be held responsible for any actions performed using their accounts. 
  • Apply the same level of etiquette in all communication using Compusense resources.
  • Refrain from practicing unauthorized access to or use of data, systems or networks, including any attempt to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures, without express authorization of Compusense Inc.
  • The distribution of any information through the internet, computer-based services, email, and messaging systems is subject to the scrutiny of the Compusense team and Security team. Compusense Inc. reserves the right to determine the suitability of this information.

3.2 Prohibited Usage of Compusense Resources

The following usages of Compusense resources are prohibited. Under no circumstances is a user of Compusense authorized to engage in any activity that is illegal under local, state, federal or international law while utilizing Compusense and/or Compusense Inc. owned resources.

The lists below are by no means exhaustive but attempt to provide guidelines for activities that fall into the category of unacceptable use:

  • Circumvention of any security measure of Compusense Inc., its customers or other entities.
  • Intentionally interfering with the services offered to any user of Compusense and its network regular operation including, without limitation, the propagation of computer viruses and sustained high volume network traffic that substantially hinders the network performance.
  • Monitoring data or traffic on any network or system without the express authorization of the owner of the network or system.
  • Violations of the rights of any person or organization protected by copyright, trade secret, patent or other intellectual property, or similar laws or regulations, which includes but is not limited to, the installation or distribution of “pirated” or other software products that are not appropriately licensed for use by or within Compusense.
  • Unauthorized copying of copyrighted material including, but not limited to, digitization and distribution of copyrighted sources and the installation of any copyrighted software for which Compusense Inc. or Compusense Users do not have an active license is strictly prohibited. The only exceptions are the permitted by established copyright law in Canada and in the jurisdictions in which such a material would be used in.
  • Revealing or publicizing Compusense Inc. confidential or proprietary information, which includes, but is not limited to: financial information, new business and product ideas, marketing strategies and plans, databases and the information contained therein, customer lists, technical product information, computer software source codes, computer/network access codes, and business relationships.
  • Collecting or using email addresses, screen names or other identifiers without the consent of the person identified (including, without limitation, phishing, internet scamming, password robbery, spidering, and harvesting) while using Compusense resources.
  • Using Compusense or its network to distribute software that covertly gathers information about a user or covertly transmits information about the user.
  • Using Compusense or its network for distribution of advertisements; or any conduct that is likely to result in retaliation against the Compusense network or website, or Compusense Inc.’s employees, officers or other agents, including engaging in behavior that results in any server being the target of a denial of service attack (DoS).
  • Making or posting indecent remarks, proposals or links to internet sites that contain obscene, hateful or any objectionable material when using Compusense services and network.
  • Intentionally using, distributing or creating viruses, worms or other malicious software targeting Compusense Inc., its customers and other users within Compusense.
  • Implying that a user of Compusense is representing, giving opinions or otherwise making statements on behalf of Compusense Inc. without prior authorization or using Compusense Inc. trade names, logos, or trademarks without prior written authorization.

3.3 Email and Communications Activities

Users of Compusense email and communication resources shall abide by the responsibilities and expected behaviour and refrain from:

  • Sending unsolicited email or other types of electronic messages, including sending “junk mail” or other advertising material to individuals who did not specifically request such material (spam) using Compusense resources or its network.
  • Using false, misleading, or deceptive information in an email when using Compusense resources or its network.
  • Regarding bulk or commercial email, Compusense Users must comply with all applicable laws and regulations in the jurisdictions in which they operate which are applicable to bulk or commercial email. In addition, Compusense Users must satisfy all of the following criteria:
    • The intended recipients have given their consent to receive email from the Compusense User.
    • The procedures for seeking consent include reasonable means to ensure that the person giving consent is the owner of the email address for which consent is given.
    • Procedures are in place that allow a recipient to revoke their consent, such as a link in the body of the email, or instructions to reply with the word “Remove” in the subject line; revocations of consent is honored, and recipients notified that the revocation of their consent will be implemented.
    •  The source of the email may not be obscured in any manner. The email must include the recipients email address in the body of the message or in the “TO” line of the email.

This section applies to messages sent using the Compusense resources, or to messages sent from any network by a Compusense User or any person on his behalf that directly or indirectly refer the recipient to a site or an email address hosted via Compusense. In addition, Compusense Users may not use a third party email service that does not practice similar procedures for all its customers. These requirements apply to distribution lists prepared by third parties to the same extent as if the list were created by the Compusense User.

Compusense Inc. may test and otherwise monitor Compusense Users’ compliance with its requirements. Compusense Inc. may block the transmission of email that violates these provisions.

3.4 Offensive Content

Compusense Users may not publish or transmit via Compusense Inc. network and/or equipment any content or links to any content that Compusense Inc. finds suspect or unacceptable. This includes but is not limited to content that:

  • Is obscene, immoral, unethical or pornographic.
  • Is excessively violent, incites violence, threatens violence, or contains harassing content or hate speech.
  • Is unfair or deceptive under the consumer protection laws of any jurisdiction, including chain letters and pyramid schemes.
  • Is defamatory or violates a person’s privacy.
  • Creates a risk to a person’s safety or health, and/or creates a risk to public safety or health, compromises national security, or interferes with an investigation by law enforcement.
  • Improperly exposes trade secrets or other confidential or proprietary information of another person.
  • Is intended to assist others in defeating technical copyright protections.
  • Infringes on another person’s copyright, trade or service mark, patent, or other property right.
  • Promotes illegal drugs, violates export control laws, relates to illegal gambling, or illegal arms trafficking.
  • Is otherwise illegal or solicits conduct that is illegal under laws applicable to the Compusense User jurisdiction or that of Compusense Inc.; or is otherwise malicious, fraudulent, or may result in retaliation against Compusense Inc. by offended viewers.

Content “published or transmitted” via Compusense Inc. network and/or equipment includes Web content, email, and any other type of transmission that relies on the Internet.

4.0 Violation of Policy

Each Compusense User is solely responsible for complying with this Acceptable Use Policy. Violation of this policy and any of its provisions may demand Compusense Inc. to take corrective actions resulting in, but not limited to:

  • Investigate or otherwise respond to any suspected violation of this Acceptable Use Policy.
  • Remedy any harm caused to Compusense Inc. or any of its customers by the violation of this Acceptable Use Policy.
  • Respond to complaints, including complaints under the Digital Millennium Copyright Act.
  • Respond to subpoenas and other third party requests for information as described in the Software as a Service Hosting Agreement.
  • Have Compusense Inc.’s Internet Protocol numbers removed from any abuse database. No credit will be available under any Compusense Inc. Agreement for interruptions of service resulting from the Acceptable Use Policy violations.
  • Compusense Inc. reserves the right to terminate the Compusense Inc. Agreement of copyright infringers.

In addition,  subscribers agree that if their activities give reasonable grounds for a Compusense IP to be listed on Spamhaus, Spews, NJABL or other abuse databases, they will be in violation of this Acceptable Use Policy, and Compusense Inc. reserves the right to take reasonable action to protect its IP numbers, including suspension of the service, regardless of whether the IP numbers were listed as a result of the subscriber’s deliberated actions.