Guelph, ON, Canada
Full Time, Hybrid
Client Success
Dedicated to world class sensory, consumer science software and service solutions that keep our clients at the forefront of their field.
Founded over thirty years ago, Compusense has created cutting edge software solutions for clients all over the world. Currently, Compusense has an exciting opportunity for a dedicated, team-based individual to join their team in Guelph, Ontario.
This will be a hybrid position – candidates would work 3 days a week in the Guelph Office.
Reporting to the Director, Client Success, this role will be responsible for assisting existing and new sensory and consumer research clients in their use of Compusense software. Your primary role will be responsible for responding to client inquiries via phone, chat & email. You will also be contributing to documentation and self-help resources, for visiting clients to understand their needs and objectives, as well as for the planning and execution of client trainings either online or in-person. Client Success Specialists contribute to the development of our software by understanding our clients’ needs.
Please be advised that credit and background checks will be conducted for this position.
To apply for this opportunity, please send a cover letter and resume to hr@compusense.com by February 28, 2025
We thank all applicants for their interest; however, only those applicants selected for an interview will be contacted.
Email: info@compusense.com
1 800 367 6666 (North America)
1 519 836 9993 (International)
412 Laird Road Unit #104
Guelph, ON
Canada N1G 3X7
© 2025 Copyright Compusense Inc.
412 Laird Road, Unit #104
Guelph, ON
Canada N1G 3X7
© 2024 Copyright Compusense
Quality test methods are used to evaluate a product based on its sensory attributes and overall consumer perception to ensure it meets certain standards of excellence and consistency. These methods provide a consumer-centric assessment of product quality, ensure consistency and adherence to quality standards and drive continuous improvement and customer satisfaction. Examples include, but are not limited to, Shelf Life, Degree of Difference,
Difference from Control, In/Out, etc.
Quality test methods are used to evaluate a product based on its key attributes to ensure it meets specific standards of excellence for consistency. These methods provide an internal assessment of the product quality to adhere to quality standards and achieve customer satisfaction. Examples include, but are not limited to, Shelf-Life, Degree of Difference, Difference from Control, and In & Out methods.
Discrimination test methods are used to determine if there are noticeable differences or similarities between products. These methods enable effective differentiation between products, aid in quality control and assurance by identifying variations and deviations, as well as facilitate efficient decision-making based on objective data. Examples include, but are not limited to, Tetrad, Triangle, Duo-Trio, Paired Comparison, etc.
Discrimination testing methods are used to determine if there are noticeable differences or similarities between products. These methods enable effective differentiation between products, aid in quality control and assurance by identifying variations and deviations, as well as facilitate efficient decision-making based on objective data. Examples include, but are not limited to, Tetrad, Triangle, Duo-Trio, and Paired Comparison test methods.
Quality test methods are used to evaluate a product based on its sensory attributes and overall consumer perception to ensure it meets certain standards of excellence and consistency. These methods provide a consumer-centric assessment of product quality, ensure consistency and adherence to quality standards and drive continuous improvement and customer satisfaction. Examples include, but are not limited to, Shelf Life, Degree of Difference,
Difference from Control, In/Out, etc.
Quality test methods are used to evaluate a product based on its key attributes to ensure it meets specific standards of excellence for consistency. These methods provide an internal assessment of the product quality to adhere to quality standards and achieve customer satisfaction. Examples include, but are not limited to, Shelf-Life, Degree of Difference, Difference from Control, and In & Out methods.