Client Success Specialist - Client Service Focus
Full Time Position
Dedicated to world class sensory, consumer science software and service solutions that keep our clients at the forefront of their field.
Founded over thirty years ago by Dr. Chris Findlay, Compusense has created cutting edge software and consulting service solutions for clients all over the world. Currently, Compusense has an exciting opportunity for a dedicated, team-based individual to join their team in Guelph, Ontario.
Reporting to the Director, Client Success, this role will be responsible for assisting existing and new sensory and consumer research clients in their use of Compusense software. Your primary role will be responsible for responding to client inquiries via phone, chat & email. You will also be contributing to documentation and self-help resources, for visiting clients to understand their needs and objectives, as well as for the planning and execution of client trainings either online or in-person. Client Success Specialists contribute to the development of our software by understanding our clients’ needs.
Please be advised that credit and background checks will be conducted for this position.
To apply for this opportunity, please send a cover letter and resume to firstname.lastname@example.org by January 25, 2019.
Please quote "Client Success Specialist" in the subject line.
Compusense Inc. welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
We thank all applicants for their interest; however, only those applicants selected for an interview will be contacted.