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Compusense Cloud

Analyst Requirements

The Analyst is the software user who can create and modify tests, present tests to the web, analyze tests, create reports, and export data. The Analyst requires a laptop, desktop, or compatible tablet device with an Internet connection, a web browser, and the Citrix Receiver installed.

Operating System Specifications

• Windows Vista, 7, 8, 10
• Mac OS X 10.5 or greater

Internet Connection Details

• Minimum 250 kbps download and 100 kbps upload speed
• Hard-wired or WiFi recommended
• 3G / 4G mobile data connection possible, but requires a consistent signal

Web Browser

The Analyst accesses Compusense Cloud through a web browser. We recommend the following browsers for use with Citrix Receiver:

• Internet Explorer 10 or greater
• Firefox 23 or greater
• Chrome 29 or greater
• Safari 5.0 or greater 
• Edge

Screen Resolution

• A minimum screen resolution of 1024x768

Citrix Receiver

The Analyst must have the Citrix Receiver 4.3, or greater, installed.

Download it here: http://www.citrix.com/go/receiver.html

For a complete list of system requirements for the Citrix Receiver, please visit: http://support.citrix.com/proddocs/topic/receiver/rec-receiver-and-plugins.html  

Panelist Requirements

The Panelist is the software user who responds to a test.

The Panelist requires a laptop, desktop, tablet or smartphone with an Internet connection and a web browser.

NOTE: Most modern Internet-capable devices work for data collection in Compusense Cloud

The following recommendations are known to be compatible with Compusense Cloud, but many others exist. Please contact Compusense Support if you are uncertain about device or system compatibility.

Operating System Recommendations

• Windows 7, 8, 10
• Mac OS X 10.6 
• Android 4.0 (Ice Cream Sandwich) 
• Apple iOS 6.0 
• BlackBerry 10 
• Kindle Fire OS 3.5

Internet Browser Recommendations

• Internet Explorer 10, 11 
• Firefox 10 +
• Safari 6 +
• Chrome 18 +
• Opera 15 +
• Edge

Recommended Internet Connection

• High-speed Internet over fiberoptic, ADSL, cable, 3G, 4G 
• 1mpbs download / 1mbps upload 
• Test bandwidth requirements can vary based on the inclusion of multimedia and the quantity of data being collected.

Unsupported Browsers / Operating Systems

Data collection in Compusense Cloud is not compatible with the following systems:

• iOS 5.1.1
• Internet Explorer 7, 8 and 9

Recommended Mobile Devices

Compusense tests and reviews many tablet and handheld devices for use with Compusense Cloud.

The following devices have been tested and are recommended for data collection:

Tablet Devices

• Apple iPad 2 (and greater) 
• Google Nexus 7, 10 
• Samsung Galaxy Tab 
• Samsung Note
• ASUS Transformer 
• Amazon Kindle Fire
• Windows Surface Pro


• Apple iPhone 4 (and greater) 
• Google Nexus 4
• Samsung Galaxy
• Samsung Note

Many other devices are compatible with Compusense Cloud. For assistance with determining compatibility, please contact Compusense Support.

The information in this document is subject to change as new devices, browsers and operating systems are introduced. Compusense makes every effort to remain current with the most common platforms. To determine if an operating system, browser or device not listed here may be compatible with Compusense Cloud, please contact Compusense Support – support@compusense.com

Download the Compusense Cloud System Requirements PDF

  1. System Requirements