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Security & Privacy

As a global provider of consumer and sensory research software and services, Compusense has taken a proactive stance on security and privacy.

Our SaaS application, Compusense, has been operating since 2007 and has provided robust, secure service to our clients. We use ongoing, third-party auditing to ensure we’re able to deliver the level of security our clients require. This is shown by receiving a SOC 2 Type 2 compliance attestation. If you would like to receive more information on this, please reach out.

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Policies

With the introduction of the General Data Protection Regulation (GDPR) in the European Union on May 25, 2018, Compusense has committed to providing the necessary monitoring, functions, notifications, and data safeguards to ensure our compliance with the GDPR.

This page summarizes our compliance to the GDPR requirements. For more information about Compusense’s compliance with GDPR, California Consumer Privacy Policy (CCPA), Canadian privacy laws, and the Personal Information Protection and Electronic Documents Act (PIPEDA), please contact us.

Policies

With the introduction of the General Data Protection Regulation (GDPR) in the European Union on May 25, 2018, Compusense has committed to providing the necessary monitoring, functions, notifications, and data safeguards to ensure our compliance with the GDPR.

This page summarizes our compliance to the GDPR requirements. For more information about Compusense’s compliance with GDPR, California Consumer Privacy Policy (CCPA), Canadian privacy laws, and the Personal Information Protection and Electronic Documents Act (PIPEDA), please contact us.

Privacy of Panelist Information

Compusense allows for the classification of panelist information as sensitive. Any information provided by a panelist in a field marked as sensitive (e.g. demographic information such as age or gender) is only visible to analysts with appropriate permissions and is automatically removed from the database when a panelist is deleted.

The collection of panelist information in Compusense has always included the ability to ensure that a consent form is agreed to by the panelist and the agreement is recorded with the panelist record in the database. 

All-In-One Cloud Solution

Looking for insights you can conveniently access at any time, across your devices? Compusense, our innovative SaaS platform, lets you conduct tests in any language. Experience the freedom of making real world comparisons across consumer segments, no matter where your consumers are.

Quality

Quality

Quality test methods are used to evaluate a product based on its sensory attributes and overall consumer perception to ensure it meets certain standards of excellence and consistency. These methods provide a consumer-centric assessment of product quality, ensure consistency and adherence to quality standards and drive continuous improvement and customer satisfaction. Examples include, but are not limited to, Shelf Life, Degree of Difference,

Difference from Control, In/Out, etc.

Quality test methods are used to evaluate a product based on its key attributes to ensure it meets specific standards of excellence for consistency. These methods provide an internal assessment of the product quality to adhere to quality standards and achieve customer satisfaction. Examples include, but are not limited to, Shelf-Life, Degree of Difference, Difference from Control, and In & Out methods.