Consumer & Qualitative Research Approaches

Ethnographic Research

Observation of consumers in natural environments to understand real-world behaviors.

Focus Group

A moderated discussion with 6–8 consumers to gather qualitative insights.

Qualitative Consumer Research

Methods exploring consumer motivations, perceptions, and attitudes.

Quantitative Consumer Testing

Large-sample studies using scaled questions to produce statistically robust conclusions.

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Core Sensory Science Concepts

Acuity

The ability to detect or discriminate sensory stimuli and a criterion often used to screen panelists.

Hedonic Scale

A standardized scale, most commonly 9-point, used to measure liking or preference.

Sensory Attributes

Characteristics of a product perceived through the senses, such as appearance, aroma, flavor, texture, and sound.

Sensory Evaluation

The scientific discipline that measures and interprets how people perceive products through the five senses.

Sensory Profile

A detailed description of a product's sensory attributes and their measured intensities.

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Panels & Participants

Assessor

A trained evaluator who observes and records sensory evaluations on behalf of a panelist, essentially acting as a proxy when the panelist cannot or should not self-evaluate.

Consumer Panel

Untrained individuals representing the target market.

Descriptive Panel

Trained panelists who quantify sensory attributes.

Expert Panel

Highly specialized evaluators with extensive sensory experience.

External Panel

Panelists recruited from outside the organization.

In-House Panel

Panelists recruited from within the organization.

Naive Panel

Untrained participants providing responses based on personal perceptions.

Panel

A group of individuals selected to participate in sensory tests.

Panelist

An individual who provides sensory responses during testing.

Standing Panel

A consistent group used repeatedly for ongoing testing programs.

Trained Panel

Panelists who have learned to identify, recognize, and quantify sensory attributes.

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Statistical & Analytical Concepts

ANOVA (Analysis of Variance)

A statistical test used to compare means across multiple samples.

PCA (Principal Component Analysis)

A technique that reduces data complexity and visualizes relationships among products.

Power Analysis

A calculation estimating the number of panelists needed to detect meaningful differences.

Preference Mapping

A method relating sensory attribute data to consumer preference patterns.

Segmentation

Dividing consumers into groups based on similar behaviors or preferences.

Significance Level

A threshold (commonly p < 0.05) used to determine whether results are statistically meaningful.

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Study Design & Data Collection Concepts

Ballot

The form or questionnaire used to collect sensory responses.

Blind Testing

Evaluation where product identities are hidden to reduce bias.

Control Sample

A reference product used for comparison in sensory evaluations.

Monadic Testing

A design where participants evaluate only one product.

Randomization

Presenting samples in varied order to reduce order bias.

Replication

Repeating evaluations to assess consistency and reliability.

Sequential Monadic

A design where participants evaluate multiple products sequentially.

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Testing Environments

Central Location Test (CLT)

Consumer testing conducted in a controlled facility setting.

Home Use Test (HUT)

Consumer testing conducted in participants' homes under natural usage conditions.

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