Expert Support When You Need It
Your research timelines are critical. When you need help, you deserve support that responds with expertise, clarity, and urgency. Compusense provides direct access to specialists who understand sensory science, study design, and the technology behind your workflow.
Email: support@compusense.com
North America: 1-800-367-6666
International: +1-519-836-9993
Monday–Friday
3:00 am – 6:00 pm EST
(7:00 am – 10:00 pm UTC)
Talk to real experts, not scripts
Get direct access to sensory professionals and software specialists who speak your language. No chatbots. No outsourcing. Every interaction connects you with someone trained to resolve issues quickly and accurately.
Support designed around your schedule
Reach us by phone, email, or live chat. Get solutions tailored to your timing and your study demands.
How We Help You Succeed
Technical Troubleshooting
Fast, precise resolution so disruptions never derail your study
Study Design Support
Guidance on test setup, methodology selection, and workflow optimization
Release Updates & Feature Education
Stay informed about enhancements and how to apply them to your research
Software Training
Personalized coaching to help your team confidently use new tools and features