Security and Privacy

As a global provider of consumer and sensory research software and services, Compusense has taken a proactive stance on security and privacy.

Our SaaS application, Compusense, has been operating since 2007 and has provided robust, secure service to our clients. We use ongoing, third-party auditing to ensure we’re able to deliver the level of security our clients require. This is shown by receiving a SOC 2 certificate. If you would like to receive more information on this certificate, please reach out.

 

Policies

With the introduction of the General Data Protection Regulation (GDPR) in the European Union on May 25, 2018, Compusense has committed to providing the necessary monitoring, functions, notifications, and data safeguards to ensure our compliance with the GDPR.

This page summarizes our compliance to the GDPR requirements. For more information about Compusense’s compliance with GDPR, California Consumer Privacy Policy (CCPA), Canadian privacy laws, and the Personal Information Protection and Electronic Documents Act (PIPEDA), please contact us.

Privacy of Panelist Information

Compusense20 allows for the classification of panelist information as sensitive. Any information provided by a panelist in a field marked as sensitive (e.g. demographic information such as age or gender) is only visible to analysts with appropriate permissions and is automatically removed from the database when a panelist is deleted.

The collection of panelist information in Compusense20 has always included the ability to ensure that a consent form is agreed to by the panelist and the agreement is recorded with the panelist record in the database.

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