AI Terms

PLEASE READ THESE AI TERMS CAREFULLY. BY CLICKING “GENERATE ANALYSIS” OR OTHERWISE ACCESSING OR USING THE AI FEATURES, YOU AGREE TO BE BOUND BY THESE AI TERMS.

These Compusense AI Terms (the “AI Terms”) are entered into between Compusense Inc. (“Compusense”) and the customer that has subscribed to use Compusense’s SaaS platform (“Customer”) pursuant to Compusense’s Terms and Conditions of Service or a separately negotiated Compusense services agreement (as applicable, the “Agreement”).

These AI Terms govern the use of generative artificial intelligence functionality in the SaaS, including the Analysis Assistant, which is built with Amazon Bedrock and third-party AI models (the “AI Features”). To the extent that these AI Terms conflict with the Agreement, these AI Terms shall control solely with respect to the AI Features.

Use of the AI Features is optional. By clicking “Generate analysis” or otherwise using the AI Features, you confirm that you have read and agree to these AI Terms on behalf of Customer and that you are authorized to do so. If you do not agree, you may not use the AI Features.

1. Definitions

In these AI Terms, the following defined terms have the following meanings:

“AI Inputs” means any prompts, questions, instructions, survey responses, Customer Data, or other data or content submitted to, processed by, or otherwise made available to the AI Features by or on behalf of Customer or its End Users.

“AI Outputs” means any executive summaries, key findings, answers to questions, comparisons, theme extractions, counts, responses, reports, recommendations, text, analyses, or other outputs generated by or through the AI Features.

“AI Provider Restrictions” means the usage policies and other terms of the third-party providers whose models or services are used in the AI Features, including, as applicable: (a) the AWS Responsible AI Policy; (b) the Anthropic Usage Policy, Supported Regions Policy, and Service Specific Terms; (c) the OpenAI Usage Policies, Service-Specific Terms, Sharing and Publication Policy, and list of supported countries and territories; and (d) the terms and policies of any other provider whose models are made available through the AI Features, as identified by Compusense or otherwise made available to Customer, in each case as updated from time to time.

Capitalized terms used but not defined in these AI Terms have the meanings given in Compusense’s Terms and Conditions of Service.

2. AI Inputs, AI Outputs, and Ownership

(a) As between Customer and Compusense, Customer retains ownership of Customer Data and AI Inputs and owns AI Outputs in accordance with the Agreement, subject to Compusense’s ownership of the SaaS, the Services, any Modifications, and all related Intellectual Property Rights. Customer authorizes Compusense to use, store, process, and transmit (including to third-party AI providers) AI Inputs and AI Outputs as necessary to provide, secure, support, maintain, troubleshoot and administer the AI Features and the SaaS.

(b) Customer represents and warrants that it has collected and will submit all AI Inputs in compliance with applicable laws and that it has obtained all rights, licences, permissions, notices, and consents required for Compusense and its providers to process AI Inputs as contemplated by these AI Terms. Customer is solely responsible for reviewing, validating, correcting, approving, and determining whether and how to use AI Outputs, and Customer must not rely on AI Outputs as the sole basis for any decision having legal, regulatory, financial, employment, health, safety, eligibility, consumer, or similarly material effect without appropriate human review.

3. AI Output Disclaimer

(a) NOTWITHSTANDING ANY WARRANTY, SERVICE LEVEL, OR OTHER COMMITMENT IN THE AGREEMENT, THE AI FEATURES AND AI OUTPUTS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” COMPUSENSE AND ITS SERVICE PROVIDERS DISCLAIM ALL WARRANTIES AND CONDITIONS, WHETHER EXPRESS, IMPLIED, OR STATUTORY, WITH RESPECT TO THE AI FEATURES AND AI OUTPUTS, AND DO NOT REPRESENT OR WARRANT THAT THE AI FEATURES OR AI OUTPUTS WILL BE ACCURATE, COMPLETE, RELIABLE, AVAILABLE, ERROR-FREE, NON-INFRINGING, APPROPRIATE FOR CUSTOMER’S PURPOSES, OR FREE FROM BIAS, HALLUCINATIONS, OMISSIONS, OR INAPPROPRIATE CONTENT.

(b) Compusense does not provide legal, medical, financial, regulatory, scientific, statistical, sensory science, market research, consumer research, technical, professional, or other expert advice through the AI Features, and the AI Features are not a substitute for such advice. Customer acknowledges that AI Outputs are probabilistic and may be inaccurate, incomplete, inappropriate, or unsuitable for Customer’s intended use. AI can make mistakes, and Customer must ensure that its End Users check AI Outputs against the underlying data in the SaaS before relying on or using them. Any use of or reliance on the AI Features or AI Outputs is at Customer’s risk.

4. Third-Party AI Provider Restrictions

(a) The AI Features use third-party AI models, tools, software, hosting, infrastructure, or other technology, including Amazon Bedrock and the models made available through it. Customer must not, directly or indirectly, use the AI Features, AI Inputs, or AI Outputs to: (i) reverse engineer or infer training data, model weights, model architecture, or other non-public model information; (ii) remove, obscure, or alter any attribution, copyright, proprietary rights, provider, or “built with” notice displayed in or provided with the AI Features; (iii) develop, train, or improve any artificial intelligence model, product, or service that competes with the SaaS, the AI Features, or any third-party AI provider’s products or services, or resell, sublicense, or provide any third party with general or pass-through access to any third-party AI model; (iv) extract data from the AI Features other than as permitted through the normal functionality of the SaaS; (v) interfere with or disrupt the AI Features or any Compusense or third-party systems; (vi) circumvent or attempt to circumvent any usage limits, rate limits, content filters, guardrails, safety mitigations, or other protective measures; (vii) provide third parties with open-ended or automated coding capabilities or cybersecurity products or services or conduct or facilitate biological or life sciences research and development via the AI Features; (viii) violate any applicable law or regulation, or the rights of any person, including privacy, data protection, consumer protection, intellectual property, and anti-discrimination laws; or (ix) generate malware, spam, or phishing content, or gain or attempt to gain unauthorized access to any system, network, or data.

(b) Customer is receiving access to an integrated feature of the SaaS and is not being granted any right to access, download, copy, distribute, modify, or make available any third-party AI model or related materials. Compusense may update, replace, or discontinue any AI model or AI provider used in the AI Features from time to time. Customer acknowledges that third-party AI providers do not make any warranties to Customer with respect to their models or outputs.

5. Acceptable Use and Suspension

(a) Customer must not, and must not permit any End User or third party to, use the AI Features to: (i) violate applicable law, the AI Provider Restrictions, or any third party’s rights (including Intellectual Property Rights); (ii) generate unlawful, harmful, deceptive, defamatory, discriminatory, or abusive content, or malware, spam, or phishing content; (iii) make solely automated decisions with a material effect on any individual without human review; (iv) submit data Customer is not authorized to submit; (v) reverse engineer the AI Features, infer model weights, training data, or other non-public model information, or extract data other than through the normal functionality of the SaaS; (vi) circumvent any usage limits, content filters, or other safeguards, or interfere with any Compusense or third-party systems; (vii) develop an AI product that competes with the SaaS, the AI Features, or any third-party AI provider’s products or services, or provide any third party with access to any third-party AI model; or (viii) use the AI Features for any purpose outside Customer’s internal business purposes authorized under the Agreement.

(b) Compusense may suspend or restrict access to the AI Features, without liability, if it reasonably believes these AI Terms have been violated or that continued use creates legal, security, regulatory, operational, reputational or other risk for Compusense or its providers, or if a provider requires it.

6. Limitation of Liability

Without limiting any exclusions, disclaimers, or limitations in the Agreement, Compusense’s liability arising out of or relating to the AI Features, AI Inputs, AI Outputs, the AI Provider Restrictions, or these AI Terms will be subject to the exclusions and limitations of liability in the Agreement.

7. General

Compusense may update these AI Terms from time to time by posting a revised version or otherwise providing notice to Customer. Customer’s continued use of the AI Features after the effective date of any update constitutes acceptance of the updated AI Terms. Any updates to the AI Provider Restrictions will apply to Customer’s continued use of the AI Features after notice or posting of the updated restrictions.